Last updated 26 August 2026

Terms of service

Using PeopleVouch means agreeing to this page. It is short, and it says what the product actually does.

Who you are dealing with

PeopleVouch is operated by Fanki Technology, a business registered in Singapore under UEN 53469352X. “We” and “us” mean that business. “You” means the person using the service. Reach us at hello@peoplevouch.com.

The privacy notice is part of this agreement. Where the two disagree about personal data, the privacy notice wins.

What the service does

PeopleVouch collects recommendations about one named person, from people who have worked with them. The subject sends a link, a recommender writes in their own words and confirms their email address, and the subject chooses which recommendations appear on a public page or inside a widget on another website.

Your account

You must be at least 16 years old and able to enter into a contract. Keep your sign-in email address secure: anybody who can read that inbox can sign in as you. Tell us at once if you think somebody else has.

The first rule: a page is about you

You may only collect recommendations about yourself, or about a person who has asked you to do it for them. There is no directory here and no way to open a page about a stranger. Using the product to collect opinions about somebody who has not asked for it is a breach of this agreement and we will remove the page.

What you may do with a recommendation

You decide what is published. You may approve, refuse, order, feature and unpublish, at any time and without a reason.

You may edit a recommendation for length or clarity. The original stays readable beside your edit, and neither you nor we can remove it. Editing who wrote it removes the confirmation mark, because the mark belongs to the address that was confirmed and not to the words.

You may not write a recommendation about yourself and present it as somebody else’s, publish one nobody consented to, or make a recommendation appear confirmed when it is not. The last two are not left to good behaviour: the database refuses to publish a recommendation without a consent record, and the confirmation mark is derived from a record no account holder can write.

What a recommender keeps

A person who writes a recommendation about you is not your customer and did not agree to these terms. Their rights come first.

At any time, from the link in their own email, they can take a recommendation down or delete it outright. We obey that immediately. It happens whatever your plan is, whether or not your account is paid up, and whether or not you agree. A withdrawn recommendation cannot be published again.

Acceptable use

• Do not publish anything unlawful, harassing, or untrue about another person.
• Do not impersonate anybody, or use a page to expose somebody’s private life.
• Do not send invitations to addresses you have no reason to hold.
• Do not attack the service, work around its limits, or automate access to it.

If a page breaks these rules, anybody can report it without an account. We can pause collection on a page, take a single recommendation down, suspend the page, or delete it. We take the smallest step that stops the harm, and we answer urgent reports within one working day.

Paid plans

A free account is the absence of a subscription, not a trial. Paid plans are billed in advance through Stripe, at the price and in the currency shown at checkout, and renew each period until you cancel. Taxes are added where they apply.

Cancel at any time from the billing page. Service continues to the end of the period you have already paid for, and then the account returns to free. We do not refund part of a period, except where the law requires it.

If a payment fails you keep full service for 14 days. After that your dashboard becomes read-only: you cannot create, publish or send, but you can still read everything, and you can still take content down. Your public pages never go down for a billing problem. A client reading a wall must never learn that a card failed.

Who owns what

A recommender owns their words. By ticking the consent box they allow us and the subject to publish those words, their name and the details they entered, on the subject’s PeopleVouch page and in widgets on the subject’s websites. That permission ends when they withdraw it.

You own what you write and upload. You give us the permission we need to store it and to show it where you ask us to show it, and nothing more. We do not use your content to advertise the product without asking you first.

PeopleVouch, its design and its code stay ours.

Widgets on other websites

A widget you paste into your own site renders content we serve. It sets no cookies and reads nothing on the page around it. We keep a widget version working for at least twelve months after we replace it, so a snippet you paste today keeps working.

What we do not promise

PeopleVouch is early software. We do not promise it will be available at any particular time, that it will never lose a feature, or that it will suit a purpose you have in mind. It is provided as it is.

We will not delete a paying customer’s content without telling them first and giving them a chance to take a copy.

Ending the agreement

You may close your account at any time. Ask at privacy@peoplevouch.com and we will delete it and everything under it.

We may suspend or end an account that breaks these terms. If the breach is serious — a page about somebody who never asked for it, or content that harms a named person — we act first and explain afterwards.

Liability

To the extent the law allows, we are not liable for lost profit, lost business, or lost data, and our total liability to you for any claim is limited to what you paid us in the twelve months before it arose. Nothing here limits liability that cannot lawfully be limited, and nothing here removes rights you hold as a consumer.

Changes

We may change these terms. When a change matters we update the date at the top and tell account holders by email before it takes effect. If you do not accept a change, stop using the service and ask us to close your account.

Governing law

This agreement is governed by the laws of Singapore, and the courts of Singapore have jurisdiction over any dispute. If you are a consumer somewhere else, this does not take away the protection of the law where you live.

Talk to us before anything else, at hello@peoplevouch.com. Most problems are a misunderstanding and take one email to settle.